Launch of the third phase of ticket sales for TotalEnergies CAF CAN Morocco 2025 on November 15, facing unprecedented global demand

CAN/Morocco 2025: launch of the third ticket sale phase on November 15, procedures, Fan ID and peak global demand

The launch of the third phase of ticket sales for the TotalEnergies CAF CAN Morocco 2025 opens on November 15, in the context of an exceptionally strong global demand. After two successful waves, the official counter shows 298,000 tickets sold via the tickets.cafonline.com platform, with buyers distributed across 33 African countries and 106 countries in total. The matches of Morocco and Algeria were already sold out during the previous phase, confirming the appeal of a major continental sporting event.

This stage reaffirms two priorities: easy and secure access thanks to the Fan ID, and digital inclusion via the YALLA app which centralizes free e-visa, supporter identity and practical information. Supporters are encouraged to complete their Fan ID before logging into the ticketing system to avoid virtual queues. A 24/7 support desk answers in Arabic, French and English to speed up each file.

Previous communications mentioned a phase start around November 21 or 25. The official confirmation of November 15 by CAF and the Local Organizing Committee clarifies the schedule and anticipates the expected surge in connections, while smoothing the operational load over several days. Usual payment methods are maintained, following a prior priority window for VISA card holders.

Fan ID access and purchase on tickets.cafonline.com

Obtaining the Fan ID remains mandatory. It opens essential doors: facilitated visa procedures, access to stadiums and fan zones, reliability of entrance controls. For international visitors, the free visa issued via the YALLA App simplifies travel ahead of matches scheduled from December 21 to January 18 across nine stadiums in six host cities in Morocco.

• 📱 Download the YALLA app (Google Play / App Store)
• 🆔 Request the Fan ID and e-visa if needed
• 🧾 Wait for validation (in-app notification)
• 🎟️ Log in to tickets.cafonline.com for ticket sales
• ☎️ Contact 24/7 support if needed: +212 5 30 30 20 30 or [email protected]

International pressure on tickets is particularly high from Morocco, France, Belgium, and the Netherlands. Experience from phases 1 and 2 shows that a quickly validated basket leads more often to success, especially for premium matches.

📅 Phase	🧭 Period	💳 Payments	🔐 Prerequisites	🌍 Access
Phase 1	Initial opening	VISA priority (dedicated window) 🟦	Fan ID required	International 🌐
Phase 2	Second wave	Expanded payments 💠	Fan ID required	International 🌐
Phase 3	From November 15	All methods accepted ✅	Fan ID required	International 🌐

Final key point: the ability to connect during off-peak hours increases the chances of obtaining the best categories. Prior organization of documents and payment method remains the best protection against frustration.

Employment and economy: impacts of CAN Morocco 2025 on hospitality, logistics and services

CAN Morocco 2025, driven by the CAF and the TotalEnergies label, is not just about football. It fuels the real economy: hospitality, catering, transport, security, events, digital services and communication hire or strengthen their teams. The six host cities organize complete value chains around stadiums, fan zones and airport flows.

In hospitality, the increase in occupancy rate requires temporary reinforcements in front desk, housekeeping and F&B. Temp agencies report a rise in demand for trilingual profiles (Arabic, French, English) able to guide supporters coming from 106 countries. Local catering, including food courts around venues, anticipates peaks before and after matches.

Urban logistics adapts: express delivery, managing event stock, coordination between suppliers and fan zones. Private security providers hire agents trained to hospitality and safety standards, linked with Fan ID controls. Digital professions are also solicited: application support, real-time moderation, traffic monitoring for ticketing.

Highly employable profiles during the event

The sought-after skills combine customer service, security and operational agility. Employers favor candidates able to work extended hours and quickly solve frequent unforeseen events during an international sporting event.

• 🛎️ Hospitality and trilingual reception (front desk, concierge)
• 🍽️ Quick service and mobile catering in fan zones
• 🛡️ Security agents and Fan ID access control
• 🚍 Drivers, shuttles, VTC chauffeurs, flow controllers
• 💻 Ticketing technical support and digital assistance
• 🎤 Hosts, cultural mediators, community managers

A concrete example: a Casablanca hotel group planned rotating teams, doubled maintenance shifts and set up a “matchday” unit to absorb late arrivals. Meanwhile, a logistics SME in Salé signed express partnerships with caterers to reduce shortages in fan zones.

🏢 Sector	👥 Key roles	🧠 Skills	⏱️ Particularities
Hospitality	Reception, housekeeping, concierge	Languages, premium service 🙂	Extended hours, post-match peaks
Catering	Commis, waiters, station chefs	Speed, hygiene 🍽️	Variable volumes, fan zone mobility
Security	Agents, supervisors, access control	Crowd management, Fan ID verification 🛡️	Coordination with local forces
Transport	Drivers, dispatchers, station agents	Urban orientation 🚏	Matchday slots, nights
Digital	App support, monitoring, data	Helpdesk, SLA, cloud ☁️	Traffic surges, app security

Beyond direct jobs, skills upgrading (express training in hospitality, security, digital) leaves a lasting legacy. Companies capitalizing on this period strengthen their employer reputation and open the way to sustainable careers.

Official video materials and tutorials help welcome teams guide visitors in their digital journey, reducing friction points on D-day.

Travel, mobility and fan hospitality: Royal Air Maroc, YALLA e-visa and accessibility of host cities

The success of CAN Morocco 2025 also depends on smooth travel. Royal Air Maroc, official global partner and official airline of the competition, is deploying a reinforced system to support intercontinental and intracontinental flows. Coordination with rail operators and urban mobility ensures efficient connections to stadiums.

The Fan ID serves as the backbone of the traveler journey. Coupled with the free visa via YALLA, it reduces border delays, a major advance for visitors from 106 countries. The experience is designed to be inclusive, with information in Arabic, French and English and continuous assistance.

Families and people with reduced mobility benefit from dedicated access routes, rest areas and clear signage. Welcome staff receive specific briefings on orientation near stadiums, signage and evacuation.

Typical itinerary for an international supporter

Let’s imagine Amine, living in Brussels, who obtained his Fan ID and e-visa via YALLA. His flight arrives in Casablanca, then he takes a train to Rabat for a Group C match. His digital ticket is scanned on entry, with automatic Fan ID validation. Controls are smooth, the fan zone offers local catering and a family area.

• ✈️ RAM reservation allowing buffer time before the match
• 🧳 Light baggage to facilitate controls
• 🚆 Train or dedicated shuttle to host city
• 🆔 Fan ID and e-visa ready offline on mobile
• 🥤 Hydration and identification of PMR points

This logic applies to all groups and stadiums, with local specifics (parking, shuttles, shop hours). Urban mobility platforms adjust their dynamic pricing, while host cities coordinate traffic plans.

🏟️ Host city	🚉 Recommended access	🔁 Matchday tip	♿ Services
Rabat	Train + stadium shuttle 🚍	Arrive 2h before kickoff	Ramps, dedicated seats ✅
Casablanca	Tram + carpooling 🚊	Graduated exits by zones	PMR signage ♿
Marrakech	Express bus + taxi 🚖	Anti-traffic sound bands	Assistance points 👥
Tangier	Train + gentle walking 🚶	Dedicated VTC pick-up zones	Visual guides 🧭

The key to a smooth stay lies in anticipation: booking transport slots, synchronizing with match times and keeping all proofs offline. Official platforms remain the best sources for updated information.

Video content on airport routes, rail connections and baggage preparation avoids surprises and smooths welcoming, especially for last-minute arrivals.

Responsible ticketing: payment methods, digital inclusion and fight against the black market

Ticket sales for CAN Morocco 2025 rely on a responsible approach: secure payments, mandatory Fan ID, and digital education. This combination reduces attrition, protects supporters against fraud, and limits the parallel market. Local actors (banks, fintechs, mobile operators) encourage verified payment methods.

The multi-channel system is calibrated to handle an international influx. Previous phases served as large-scale crash tests, revealing the importance of card pre-registration and session synchronization to avoid expirations. The third phase opened November 15 generalizes access to all payment methods accepted by the official platform.

Best practices against fraud

Buyers are encouraged to favor official channels and avoid unauthorized resale. The Fan ID linked to the ticket makes the trade-off between security and smoothness simpler at entrances. In case of doubt, 24/7 support and official FAQs provide a rapid answer.

• 🔒 Verify the URL: tickets.cafonline.com
• 🧾 Keep payment receipts and order ID
• 🚫 Avoid uncertified resale groups
• 🆔 Associate Fan ID and tickets on the same account
• 🛟 Contact the helpdesk in case of suspicious activity

For inclusion, step-by-step guides explain the use of YALLA and ticketing. Cybercafés and connected public spaces can serve as relays for less equipped supporters, provided data confidentiality is respected.

✅ Channel	🧩 Advantage	⚠️ Risk	🛡️ Advice
CAF ticketing	Official price, security 🔐	Virtual queues	Off-peak hours, pre-register card
YALLA app	Centralized Fan ID + e-visa 📱	Input errors	Check name/passport twice
Unauthorized resale	Illusory 🤥	Fraud, refused entry	To be absolutely avoided

A clear system, responsive assistance and ongoing education protect fans’ passion while maximizing fair access to stands.

HR and organizations in Morocco: planning staff between December 21 and January 18

For employers, the CAN Morocco 2025 period overlaps year-end holidays and commercial peaks. Between leave requests, schedule adjustments and impact of urban travel, HR departments have interest in anticipating. The objective: preserve activity continuity, support employee engagement and enhance the event as a cohesion lever.

A concrete guiding thread helps to project: Nadia, HR manager of an SME in Casablanca, develops a plan in three axes — staffing, mobility and internal communication. She identifies high-traffic matches, proposes flexible shifts, opens telework slots during heavy attendance days, and organizes company viewing spaces.

Action framework for HR managers and supervisors

Planning relies on the match schedule and stadium locations. Occasional telework and flex office policies reduce pressure on commutes. Customer service companies add reinforcements during hours not concurrent with key matches.

• 🗓️ Map out high-impact match days
• 🏠 Enable telework during critical slots
• 🔁 Adjust shifts and plan pairs
• 📣 Communicate leave/mobility rules early
• 🤝 Organize internal social moments

On QWL (Quality of Work Life), providing supervised viewing spaces can reduce informal absenteeism while reinforcing company culture. Retail or tourism oriented companies may concentrate reinforcements “post-match” to capture increased attendance.

🧭 Period	👔 HR action	🎯 Objective	🧰 Tools
Pre-tournament	Planning, communication, IT tests	Predictability 📊	Shared calendar, VPN, chat
During matches	Flexible hours, targeted telework	Continuity ⚙️	Flexible badging, SSO
Post-matches	Substitutions, reinforced customer service	Service quality ⭐	Real-time dashboards

Foresighted management turns logistical constraints into engagement opportunities. The company shows agility, attentiveness and alignment with the competition’s tempo.

Focus on global demand: how Moroccan and international supporters maximize their chances during the third phase

Global demand is breaking records. Moroccan fans are among the most active, joined by significant European and African contingents. In this context, mastering a few tactics improves the chances of getting tickets for the most sought-after matches.

First rule: lock in the Fan ID before opening. Second rule: prepare several seat categories and accept plan Bs (other cities, other dates) to avoid giving up. Third rule: connect during off-peak hours to limit virtual queues.

Checklist “gain in smoothness”

Feedback from phases 1 and 2 shows that execution speed often makes the difference. Anticipating information, updating the browser, activating platform notifications and centralizing documents in a single folder favor success.

• ⏱️ Connect early, refresh sparingly
• 📂 Prepare passport, Fan ID, activated card
• 🎯 Target multiple matches/categories
• 👨‍👩‍👧 Buy together with a group leader
• 🔁 Return during off-peak hours if failure

For already popular matches, fans can consider logistic combinations around adjacent host cities, leveraging rail networks and official shuttles. The “family” option with grouped seat allocation helps secure the stand experience.

🎟️ Strategy	💡 Benefit	🧭 When to use	📌 Tip
Plan B city/match	More availability ✅	Sold-out matches	Compare routes/times 🚆
Mixed category	Varied prices 💸	Large matches	Pre-select 2 categories
Off-peak hours	Less waiting ⏳	Early days phase 3	Try early morning/late night
Group purchase	Seats together 👥	Families/friends	Designate a lead buyer

By combining method and flexibility, supporters increase their chances of being part of the TotalEnergies CAF CAN Morocco 2025, to experience a unique spectacle in modernized stadiums and mobilized cities.

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When does the third phase of ticket sales start?

The third phase opens on November 15, confirmed by CAF and the Local Organizing Committee to respond to very strong global demand.

Is the Fan ID mandatory to buy a ticket?

Yes. The Fan ID is required for ticketing, access to stadiums and fan zones. It also facilitates obtaining a free e-visa via the YALLA app.

Where can I buy my tickets safely?

Only on the official platform tickets.cafonline.com. Avoid unauthorized resale, which exposes you to fraud and denied entry.

How to get help in case of problems?

A 24/7 helpdesk answers in Arabic, French and English at +212 5 30 30 20 30 or via [email protected].

What are the competition dates?

The competition runs from December 21 to January 18, across nine stadiums in six host cities in Morocco.